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FAQs

Rental Items, Inventory & Availability

Yes, Rentware allows you to create and manage an unlimited number of locations within a single system.

Pricing, Plans & Trial Account

With Rentware, you can choose between two pricing models: a revenue-based plan and a user-based fixed-price plan.

With the revenue-based model, your monthly fee is based on your net revenue. This means that if your revenue increases, your fee increases as well. If your revenue decreases, your fee decreases accordingly.

Alternatively, Rentware offers a user-based pricing model. In this model, you pay a fixed monthly amount per user. This option is especially suitable if you prefer predictable monthly costs.

This allows you to decide whether you want to pay flexibly based on revenue or choose a fixed monthly price per user.

Yes, Rentware offers different subscription plans. However, all essential features are included in every plan, so you can use the core Rentware features regardless of the subscription model you choose.

Some advanced features may be available as paid add-ons, depending on the plan. This mainly applies to features that allow a high level of customization or require more support during the Rentware setup process.

Certain third-party integrations may also involve additional costs. This is partly because some third-party providers charge their own fees for using their interfaces or APIs.

This keeps Rentware flexible: every plan includes the core features, while additional features or integrations can be added when needed.

Website, Online Shop & Frontend

You can embed Rentware using widgets, a plugin, or an app.

With widgets, you simply copy a few lines of HTML from the Rentware configurator and paste them into your website. For Elementor, you can use our plugin. For Wix, you can use our app.

You can find more detailed information here: https://rentware.com/integrationen/#widgets

Integrations, API & Interfaces

How can I automatically transfer my outgoing invoices to Lexware / Lexoffice?

Transferring your invoices generated in Rentware to Lexoffice is simple and seamless via automated email forwarding. Every time an invoice is sent to a customer, a PDF copy is automatically sent directly to your Lexoffice inbox.

You can set this up in two easy steps:

Step 1: Set up the email address and permission in Lexoffice

To ensure Lexoffice accepts invoices sent by Rentware, you need to retrieve your personal inbox address and add Rentware as a trusted sender.

  1. Log into Lexoffice and click on the gear icon (Settings) in the top right corner.
  2. Select the menu item Belegempfang (Document Receipt).
  3. Here you will find your personal Lexoffice email address (it usually ends with @inbox.lexware.email). Copy this address.
  4. CRITICAL STEP: In the same menu, specify which senders Lexoffice is allowed to accept documents from. You must add the following address: noreply@mg-eu.rentware.io (Since Rentware sends invoices through this system address, Lexoffice will block the receipt if this permission is missing).

Step 2: Activate email forwarding in Rentware

Now, connect Rentware to the Lexoffice address you just copied.

  1. In Rentware, navigate to the Channel Settings.
  2. Create a new channel for the message type “Rechnung” (Invoice).
  3. Paste your copied Lexoffice email address (...@inbox.lexware.email) into the “Recipient” field.
  4. Make sure to assign the specific Categories and Objects (product categories) for which invoices should be automatically transferred.
  5. Save your changes – and you’re done!

What happens next?

Once the channel is active, everything runs fully automated. Whenever a customer receives an invoice, Rentware forwards the PDF invoice as an attachment to Lexoffice. The documents will appear directly in your “Belege”(Documents) section, ready for further processing or bookkeeping.

Invoices, Documents & Accounting

How can I automatically transfer my outgoing invoices to Lexware / Lexoffice?

Transferring your invoices generated in Rentware to Lexoffice is simple and seamless via automated email forwarding. Every time an invoice is sent to a customer, a PDF copy is automatically sent directly to your Lexoffice inbox.

You can set this up in two easy steps:

Step 1: Set up the email address and permission in Lexoffice

To ensure Lexoffice accepts invoices sent by Rentware, you need to retrieve your personal inbox address and add Rentware as a trusted sender.

  1. Log into Lexoffice and click on the gear icon (Settings) in the top right corner.
  2. Select the menu item Belegempfang (Document Receipt).
  3. Here you will find your personal Lexoffice email address (it usually ends with @inbox.lexware.email). Copy this address.
  4. CRITICAL STEP: In the same menu, specify which senders Lexoffice is allowed to accept documents from. You must add the following address: noreply@mg-eu.rentware.io (Since Rentware sends invoices through this system address, Lexoffice will block the receipt if this permission is missing).

Step 2: Activate email forwarding in Rentware

Now, connect Rentware to the Lexoffice address you just copied.

  1. In Rentware, navigate to the Channel Settings.
  2. Create a new channel for the message type “Rechnung” (Invoice).
  3. Paste your copied Lexoffice email address (...@inbox.lexware.email) into the “Recipient” field.
  4. Make sure to assign the specific Categories and Objects (product categories) for which invoices should be automatically transferred.
  5. Save your changes – and you’re done!

What happens next?

Once the channel is active, everything runs fully automated. Whenever a customer receives an invoice, Rentware forwards the PDF invoice as an attachment to Lexoffice. The documents will appear directly in your “Belege”(Documents) section, ready for further processing or bookkeeping.

Privacy, Security & Reliability

In our understanding, the Platform Tax Transparency Act (PStTG) does not apply to Rentware as a software provider. The law generally applies to operators of digital platforms that bring together providers and end customers through their own platform.

Rentware does not operate a marketplace and does not broker services between third-party providers and end customers. Instead, Rentware provides software that enables companies to manage their own rental processes through their own website, under their own brand, and in their own name.

Since the specific tax classification may depend on the respective business model, we recommend obtaining individual tax or legal advice in case of doubt.