Enable your renters to handle self pick-up and returns using smart padlocks and keyboxes from Igloohome!
With our Comydo integration, it has already been possible since 2025 to open electronic doors and compartments at the push of a button or via QR code scan, and in combination with Rentware to automatically generate time-restricted access permissions.
Requirements are a power supply, electronic locking systems, and mobile network coverage.
With Igloohome locks, neither a power connection nor mobile network coverage is required.
Igloohome locks are battery-powered and use internal software to calculate, based on a PIN code, the time period during which the PIN allows access.
With the Rentware–Igloohome integration, the process works as follows:
A customer books a rental via Rentware, for example from August 1st, 10:00 AM to August 3rd, 2:00 PM.
They receive a booking confirmation informing them that, for example, 2 hours before the rental starts, they will receive a separate email with a PIN code to open the lock, along with any additional instructions.
On August 1st at 8:00 AM, the customer automatically receives the email with the PIN code.
If they try to open the lock before 10:00 AM, the PIN will not work. During the entire rental period, they can open the lock as many times as they want using the PIN (and close it again without entering the PIN). After August 3rd, 2:01 PM, the PIN will no longer work.
(Note: You can add a buffer period of e.g. 1 hour before and after the rental period so the PIN remains valid slightly longer.)
If another customer has a rental starting at 3:00 PM on August 3rd with a different PIN, they can simply go to the lock and open it using their code.
Since the lock (without an Igloohome WiFi Bluetooth Bridge) does not have internet access, Rentware cannot receive events from the lock. This means Rentware cannot see whether or when the lock was used, nor can it display the battery status. It is also not possible to invalidate a PIN once it has been sent. These features are only available if the locks are connected to the internet using the optional Igloohome WiFi Bluetooth Bridge.
However, connecting the locks to the internet and enabling live data requires power, internet access, and a WiFi router. In such cases, our Comydo integration can also be an alternative.
Important notes (as of April 2026)
- Customers currently cannot independently:
- confirm pick-up or return
- generate or sign a handover protocol
- report damages or document them with photos
(These actions can currently only be performed by the renter.)
- These features will be available as self-service options for customers.
Then customers will also be able to upload ID documents, other files, and damage photos to the booking record and handover protocol.
- Self-service options for rescheduling or cancellations are expected no earlier than 2027. Until then, only the renter can perform these actions.
GPS tracking
If you want to track rented items via GPS, you must install a tracker in the hardware yourself and use the tracker’s software.
As of April 2026, there is no integration with Rentware for this, and it is generally not necessary since you can use the tracker’s own interface.
Note: Online booking with Rentware only works for station-based rentals. Free-floating models are not supported.
Recommendation
Equip your location with cameras and/or a geo-fence alarm to enable additional processes outside of Rentware.
How to set up Igloohome with Rentware
- Log into your Rentware account and activate the connection to your Igloohome account:
https://app.rentware.io/settings/igloo
Then complete the setup (assign locks to inventory, configure email settings)
- Purchase locks from Igloohome
- Download the Igloohome app and create an account (username & password)
- Scan the QR code on the lock to connect it with the app
- Add a credit card as a payment method here:
https://connect.igloocompany.co/connect/login
(Currently approx. $2/month fee)
