Handle order parameters (2 min)

Every order is different, from the type being a rental or sale, to date and pricing. Once an order is created it goes through a typical lifecycle. After the order creation your product is received by the customer and at some point returned, which needs to be logged in detail.

Edit orders

If your customers want to make changes you need to have an easy overview of what is possible and what not, new prices or other products.

Read more about how to change order parameters:

• Change date or time

• Add or remove products from the order

• Add or remove payments

• Cancellation or refund

• Add or edit the customers address

• Change the customers language

• Add custom data

Actions

Part of your order progress is to take various steps from confirm bookings manually, over handling and sending documents.

• Resend booking confirmation

• Handle contracts

• Add payments manually

• Create or send invoices

• Update the order status

• Protocol pickup & return or check-in & check-out

• Mark as internal order