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Customer data

orders edit data

Depending on your business model and industry you need some generic data, such as addresses and contact details, as well as possible custom data fields.

Default data fields

  • Name and billing address

  • Contact details

  • Shipping address

  • People/Passenger amount

  • Customer language

Create custom data fields

On top of the default fields you can create custom fields. To add more specific fields, go to “Settings / Data forms” to create a new form. More about custom data fields here.


Edit customer data

To open and edit the customer data, navigate to the customer data section and click on the top right button to open the details view.

order handling customer 1

Open the right tab of data you want to edit and save your changes.

order handling customer 2

In case you have already existing data sets for this customer, you can navigate there by clicking on “Customers” at the bottom of the fields. Then choose the right customer from the list.

order handling customer 3

Customer language

To edit in which language the customer will receive correspondence, you can navigate to the customer data and select a different language from the menu.

You can only change to languages you already added in your settings!

order handling customer 4

Knowledge Hub, Order Handling