Changelog

NewBackend

Offers with online acceptance

Your team puts together an offer and sends it with a PDF and terms. The customer accepts it on the order page, by click, signature or down payment, as you choose. An offer can hold the items until it is accepted, or not: then whoever accepts first gets them. Offers that are not accepted expire.

Two-factor sign-in

Optionally sign in with a code from an authenticator app, such as Google or Microsoft Authenticator, in addition to your password. Recovery codes help if you lose your phone.

NewWidgets

New order page

On the order page, your customers find every document of their booking: contract, invoices and protocols. They sign the contract and protocols there online. Changes to the order show up right away, without reloading.

ImprovementsBackend

• Damage costs: Choose the tax rate, with its own revenue account per rate.
• Emails: Name and number of the sub-item can be shown in the item details.

ImprovementsWidgets

• Payment limits: When an amount is above the payment method’s limit (for example SEPA direct debit), Rentware tells the customer so instead of just “Payment failed”.

FixesBackend

• In input fields, the caret jumped to the end while typing.

FixesWidgets

• In Safari, the search widget’s card view loaded very slowly on large pages. Images now load as needed.

NewBackend

Payment methods for checkout and order page

For each online payment method, you decide whether customers can use it in the checkout when they book, later on the order page, or both. Optionally, offer a method only when the booking starts far enough ahead.

Push notification for new bookings

Add Rentware to your phone’s home screen: every new booking sends a push notification, and the app icon shows how many new bookings came in since you last opened it.

NewWidgets

Catalogue widget

A new widget shows your items as cards without customers picking a date first. The price appears once a period is in the cart. Set it up in the widget configurator.

ImprovementsBackend

• Back office on phones: New navigation for small screens.
• Pickup protocol: The order number can be printed as a barcode.
• DATEV export: Every row has the invoice number.
• Time format: Rentware shows when you and your customers see times differently and aligns them if you want. The 12-hour format with AM/PM is available.

ImprovementsWidgets

• Order page in the order’s language: Customers see it in their language, even when your website uses another.
• Mileage and operating hours: Usage package prices appear like your rental prices, for example per day instead of for the whole booking. The included mileage shows in the reservation window.
• Search widget: Width, columns and spacing of the card view can be adjusted.
• More tracking targets: Bookings can optionally be reported to Umami and the OpenAI Ads pixel.

FixesWidgets

• When a bank declines a card, the customer sees the reason instead of just “Payment failed”.

NewBackend

SMS and WhatsApp with an inbox

You can text customers by SMS and WhatsApp from Rentware. Their replies arrive in the new inbox, so the whole conversation stays in one place.

New usage packages for mileage and operating hours

You set up mileage and operating hours as their own packages and attach them to your rental items. They follow the same quantity and price rules as your rental prices: included amount by rental length, weekend specials, unlimited usage, and extra packages to add on. Your customers pick the right package when booking, and in the order you change amount and price by clicking the number.

ImprovementsBackend

• Instalments on the order page: For the order page, where customers pay after booking, you set your own payment splits (for example 50 % now, the rest later), separate from the checkout ones.
• Splits with lead time: Optionally, offer a split only when the booking starts far enough ahead.
• Igloohome: New option to send the access code only once the order is fully paid. Without it, the code goes out as before.
• Skipping mandatory protocol items: New option to let your team go on despite open mandatory items. They give a reason, which goes into the activity log.
• Accounting for usage packages: Under Settings > Accounting, mileage and operating hours can go to their own revenue account and cost centre, also in the DATEV export.

ImprovementsWidgets

• Items without a fixed location: Customers now pick the location in every view of the booking widget and in the item details.
• Wix: The widget shows changed settings right away in the Wix editor.
• Gift card as a payment method only appears when you have created gift cards.
• Usage dialog: Says “vehicle” (mileage) or “machine” (operating hours), depending on what you bill.

FixesBackend

• Vehicles added after the condition settings were saved had no mileage and condition step at pickup and return. New sub-items now take over the settings.
• If you remove a new price rule before saving, no empty rule is left behind.

FixesWidgets

• Card payments with Mercado Pago work in the checkout again, also when the customer goes back or changes the dates on the way.

NewWidgets

Availability for booked-out items

When an item in the search results isn’t available, the customer now sees why and can pick other dates or times in a popup instead of hitting a dead end. The cart uses the same popup.

ImprovementsBackend

• Tags in the order list: Your bookings’ tags now have their own column in the order list.

ImprovementsWidgets

• Faster loading: The cart and the search widget are much smaller and load faster on your website.
• Time slots: The add button works with the keyboard and is read out by screen readers.

FixesBackend

• Emails show the start and end of the booking in your account’s time zone.
• Mileage options appear under revenue in the DATEV export.

FixesWidgets

• If your website uses a language the widgets don’t know, the calendar shows English instead of failing to load.

NewBackend

Mandatory protocol items

In an item’s protocol settings, you mark each checklist point as mandatory or optional for pickup and return. Your team won’t skip anything important at handover.

ImprovementsBackend

• Your own documents at handover: At pickup and return, add your own points to the documentation section on the spot, and optionally carry them over to the return.
• Tags in the order details: You now see and change a booking’s tags in the order details too, not only in the scheduler.
• Changing dates: If Rentware has to swap items because they aren’t free in the new period, it shows you which ones first.

ImprovementsWidgets

• After adding to the cart: New option for what happens next: open the cart, go straight to checkout, or go to a page on your website.
• Cart icon: New option to hide the floating cart icon, for example when your website has its own cart button.

FixesBackend

• When signing protocols and contracts on a phone or tablet, the line appears right under your finger again, also when zoomed in.
• Bundles keep their own price logic after saving.
• A price you changed by hand in an order stays when you add another item.
• In the activity log, return protocol events are labelled “return” again instead of “pickup”.

FixesWidgets

• When customers change the dates of their booking, “Could not load availability” no longer shows by mistake.
• When the dates change, your pickup and return times apply again. With fixed slots, customers pick the duration from the list again.
• In the search widget, the chosen dates stay when a customer opens an item, and the calendar stays open when they clear the dates.

NewWidgets

Change the dates in the cart

When customers already have items in the cart, they can change the dates for all of them at once. They see right away whether the price changes and which items are not available for the new dates.

ImprovementsBackend

• Tracking log: The logs for Google Ads, Google Analytics and Meta can be filtered by time range, status and order number, and show what triggered each event.

ImprovementsWidgets

• Buying gift cards: Cart and checkout no longer show a rental date when a customer buys a gift card.
• Motorcycle icon: The widgets have a new icon for motorcycles.

NewBackend

Igloohome

With Igloohome smart locks and key boxes, your customers pick up and return their rentals on their own. Rentware can email the PIN automatically, together with the booked items. One booking can use several devices.

Customer data forms

Customer data forms store extra details directly on the customer. You see and edit them across all of that customer’s bookings.

Tags in Disposition

Create your own coloured tags and add them to bookings. The Disposition view shows them right on the booking.

ImprovementsBackend

• Split iCal entries: New option in the email templates: longer bookings arrive in the booking confirmation as two calendar entries, one for pickup and one for return.
• Google Ads: New option to send the purchase conversion to Google Ads only by hand from the booking instead of automatically.
• Price by distance: The automation for it can calculate in tiers, so each rate applies only to its own kilometre range.

NewBackend

Cancel and refund gift cards

You can cancel a gift card together with its purchase and refund the amount, as long as it has not been redeemed. Open the booking from the gift card list and proceed as with any other booking.

ImprovementsBackend

• Inventory as CSV: You can export the inventory list as a CSV file.
• Specifications: They now sit in their own box in an item’s detail view instead of a menu.
• Search filters: The filters for the search widget have their own page in the settings.
• Discount vouchers: You now find the list in the settings.
• Gift cards: The gift card shows its date of issue.
• Large bookings: Adding many items or large bundles to a booking, or removing them, is much faster.

ImprovementsWidgets

• More tabs in the search widget: You can add as many tabs as you need for the search widget and your online shop.
• Payment method: If there is only one payment method, the checkout selects it for the customer.

FixesWidgets

• When a voucher covers the full amount, the booking can be completed in the checkout again, also when express payment or PayPal is offered.

NewBackend

Mercado Pago

Connect Mercado Pago in the payment settings. Your customers can then pay by credit card in the checkout and on the order page.

Server-side conversion tracking for Google Ads

Connect your Google account and choose the customer account and conversion action: Rentware reports bookings to Google Ads straight from the server. A log shows every event sent and whether it arrived.

ImprovementsBackend

• Pricing rules in simple mode: New option to apply a pricing step only to the days from that step on, instead of the whole rental period.
• Automations: New trigger “Online payment received”, new actions “Change order status” and “Send confirmation email”.
• Handover protocol: Checklist items can be marked as “No handover”.

ImprovementsBackend

• Change a booking after the invoice: New permission for roles: whoever has it can change a booking even when an invoice already exists. A warning appears first.
• Accounting: In the settings you enter the revenue accounts for your payment methods, down payments, remaining payments and fees in one place.
• Automations: A log shows every run with start, end and order. New action “Add article to cart”.
• Data forms: Fields can be hidden, so your customers don’t see them in the checkout.

NewBackend

Simple mode for pricing rules

In simple mode you set a base price per unit and add pricing steps: from a given rental length, the price per unit drops or rises for the whole rental period. Rentware explains in plain sentences how the price is calculated.

NewWidgets

Monthly payments on the order page

For long-term rentals, your customers switch on monthly payments on the order page. The first instalment is charged right away, the next ones are collected automatically. They can change the payment method there during the rental.

ImprovementsBackend

• Automations: New trigger “Before drop-off ends”.